History

Our Story

It all started with one man, one phone, and one computer.

Having been born and raised in a country that is one of the largest manufacturers of textiles in the world, this man who is now a co-founder of Linen Plus realized that there was a problem with the way the Canadian linen industry works.

“Why is it so complicated?”

He noticed that there are too many hands in the pot when it comes to bed and bath products and Canadian hotel supply. First there’s the manufacturer, then there’s the buying house, then there’s the distributor, and then, finally, we arrive at the end user.

The problem?

Middlemen mean higher prices for the end buyer.

He also noticed another problem with the Canadian guest supply industry:

All the linen suppliers in Canada seem to only care about the biggest buyers…

Which happens to only be the top 5% of hospitality businesses in Canada.

What about the other 95%?

No one seemed to care about the small and medium sized businesses – the salons and spas, the bed and breakfasts, the motels and small hotel chains, the fitness clubs, the yoga studios, the healthcare institutions, and even restaurants. The industry was lacking the infrastructure needed to serve these businesses adequately…

Until now.

Our mission at Linen Plus is to fill that gap, providing the convenience of online ordering, customization for repeat orders, fast and free* shipping, with high quality products manufactured in facilities we know personally – cutting out the middlemen and passing the savings on to you.

At Linen Plus, we are changing the face of the Canadian Hotel Supply Industry.

What we stand for at Linen Plus:

Quality Product

Tested, examined, and photographed by our very own staff, we only offer the best quality products to our customers. From bed sheets to pillow covers to towels, shower curtains, and kitchen supplies, we’ve got you covered.

Responsibly Sourced

Each manufacturer we partner with goes through a vetting process before we offer their products to our customers so that we can assure the linens you receive have been ethically sourced.

Customer Support

Unlike any other hotel supplier in Canada, we have built our infrastructure around small to mid-sized companies through customizable repeat orders with no minimum requirements. Our goal is for your purchase to be easy and hassle-free.

Honesty & Integrity

Different from all other Canadian hotel supply services, we list our prices right on our website with actual photos of each product shown so you know exactly what you are getting and how much you can expect to pay for it.

Your Satisfaction Guaranteed

At Linen Plus, we believe that the customer is always right. If there’s something you’re not satisfied with or you have questions or concerns, send us a message through our contact page so we can help you out.

Corporate Policies

*Linen Plus offers free shipping on all orders of $75 or more to anywhere in Canada.

For more information on our corporate and return policies, take a look at our Terms and Conditions page.

What are Linen Plus customers saying about us?

“The company's service, quality of products and delivery timelines are nothing short of amazing! Highly recommended by this Happy Camper :)”

- Shams Mahub on Google

“Very good service, staff courteous and informative. Very fast delivery and good price. Would recommend to anyone. Very satisfied with purchase.”

- Beatrice D. on BBB

“Good variety of product, great service.”

- Lynne via BBB

To hear from for Linen Plus customers, you can read our reviews on Facebook, Google, and The Better Business Bureau.