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Free Shipping Over $100* Delivery conditions

General Delivery Information

Linen Plus charges a flat rate of $15.00 * for orders under $100 within United States and we offer free economy shipping for orders over $100*. Excluding Alaska, Hawaii & Puerto Rico. All package shipments are delivered using UPS standard. For Freight services Day & Ross.

We do our best to ensure that shipping is correctly calculated before your purchase. However, we reserve the right to notify you after you’ve purchased an item of any additional shipping charges for oversized or heavy items. If notified, you have the right to cancel your order for a full refund.

If you order more than one item we reserve the right to ship you multiple packages from multiple warehouses.

For questions about an order, other questions and comments, please contact our customer service team via email at info@linenplus.ca or call us toll free at 1-855-469-5353.

 

Shipping Details & Exclusions


LINEN PLUS SHIPPING OPTIONS

SHIPPING METHOD SHIPPING TIME SHIPPING RATE
UPS Standard 2-7 business days $15.00 
Express 1-2 business days Please contact us

 

ESTIMATED LEAD TIMES (STANDARD SHIPPING)

STATE(S) PROCESSING TIME TRANSIT TIME
East Coast 1 - 2 Business days 2 - 7 Business days
West Coast 1 - 2 Business days 2 - 5 Business days
Central 1 - 2 Business days 2 - 5 Business days

 

DISCLAIMERS:

 

*Marketplace items are identified on the website as "special order". Therefore, extended delivery times will apply to such shipments due to a higher supply chain demand. Please take note of this at the time of your purchase. Thank you.

Please be aware higher shipping time may be experienced during peak seasons. These dates include but are not limited to Oct 02 to Jan 14.

Orders are shipped Monday-Friday (excluding statutory holidays) between 9 am - 2 pm MST. Orders placed after 2:00pm MST will begin shipping the next business day. If there is a delay in shipping your order, we will contact you within 2 business days.

 

Express Shipping Disclaimer

At Linen Plus, we offer express shipping options to provide our customers with faster delivery services. We strive to fulfill your orders promptly and ensure timely delivery. However, it's essential to understand and acknowledge the following disclaimer regarding our express shipping services:

1. Service Availability: Our express shipping service availability may vary depending on your location and the specific product(s) you have ordered. Before selecting express shipping, please ensure that it is an available option for your order by calling us during business hours.

2. Delivery Times: The estimated delivery times for our express shipping services are provided for reference purposes. While we make every effort to meet these deadlines, actual delivery times may be subject to factors beyond our control, such as backorders, special order items, transportation delays, and other unforeseen circumstances.

3. Business Days: Express shipping times are typically calculated in business days. Business days exclude weekends and public holidays. Please consider this when estimating delivery times.

4. Order Processing: The time required to process and prepare your order may impact the delivery timeline. Orders are typically processed within 1-2 business days, depending on the time of order placement.

5. Delivery Guarantees: We do our best to meet our express shipping commitments. However, we do not guarantee delivery times for express shipping services. Any delays that may occur are outside of our direct control.

6. Tracking Information: To monitor the progress of your express shipment, we provide tracking information once the order has been picked up by the shipping company from our warehouse. You can access this information through our website or a provided tracking number once it becomes available.

7. Delivery Address: Please ensure that your delivery address is accurate and complete. We cannot be responsible for delays resulting from incorrect or incomplete address information.

8. Additional Fees: Express shipping services may be subject to additional fees, which will be displayed during the checkout process.

9. Contact Us: If you have any questions or concerns regarding our express shipping services or your order's delivery, please don't hesitate to contact our customer service team. We are here to assist you.

By selecting our express shipping service, you acknowledge and accept the terms outlined in this disclaimer.